Shipping Policy

Shipping policy

COvid-19

Our shipping partners, Australia Post and DHL are currently experiencing delays across due to a high volume of parcels within their networks.

Unfortunately guaranteed next day delivery is not currently available for Australia Post Express services, the expected delivery time frame is 1-3 business days depending on your location. For further information on delivery times please visit the Australia Post website here.

Please note that our carriers will not require a signature upon delivery for the time being. If you’re not at home, the parcel will be taken to your local post office or courier depot, where you can collect with photo identification. The staff member will then sign for the parcel on your behalf.

DOMESTIC SHIPPING OPTIONS

Local pickup is available from Elizabeth bay on Tuesdays and Fridays. Otherwise, a flat rate of $15 applies to most products sent via Australia Post.

INTERNATIONAL ORDERS

Customer is subject to international order fees and will be billed after shipping, as these prices are interchangeable